libertango: (Default)

apple execs 2010-11-18
Originally uploaded by halobrien
"At Apple, we reward excellence -- as long as you're excellently white, and excellently one of the guys."


More at my journal. But let's just say this has been a longstanding problem at Apple.
libertango: (Default)
An email from Roku tells me Vimeo is now part of their Channel Store. That means such things as The Third and the Seventh and the Playing for Change global collaborative version of "Stand By Me" should be watchable on our TV. Cool.

Yeah... I gotta think the new Apple iTV is aimed squarely at Roku, given the Netflix integration. We'll see.
libertango: (Default)
John Gruber of Daring Fireball writes:

"(T)his “how many apps are in the respective app stores” metric is being given too much weight — not just by Mossberg, either. I’ve said this before, but by this metric, we’d all be using Windows, not the Mac."

It's almost like 90+% of the market does use Windows, or something. That's not "all," no, but it ain't beanbag, either.

EDITED TO ADD: He's basically saying, If the world worked the way the world works, the world would work that way. Sure enough, if you look at the empirical data, it's not a hypothetical that the world works that way, but the world actually does work that way.

He's also saying that because the world doesn't match his expectations, it's the world's fault, and his expectations are just fine. Ummmmmm... No.
libertango: (Default)
The cable of May 27th does not resolve the snow crash problem.

That is all.
libertango: (Default)
James Fallows of The Atlantic recently did a review of Scrivener. As part of that review, he said, "I can happily run any Windows program on a Mac, but things don't work the other way around."

I let him know that it is possible to run Mac on a Windows machine, it's just an intricate process.

Today, Jim writes up my introduction to him of the "hackintosh", complete with photo I provided from when I did this myself a few years back.
libertango: (Default)
When it has something to do with Apple.

The New York Times has a blog piece on the iPad's arrival in Japan, and the stir it's allegedly causing. They use this as a peg for a larger analysis about the Japanese feeling like they've lost their competitive edge, not only to Apple, but to South Korea's Samsung, Taiwan's Acer, etc.

Along the way, they drop an eyebrow raising stat:

"Shipments of the iPhone more than doubled, to 1.69 million units, in the year ended in March, giving Apple a 72 percent share of the country’s smartphone market, according to the MM Research Institute."


Eyebrow raising enough that I went looking at it. There are a few problems.

The most obvious: Note the 72% figure is of "smartphone" sales. The thing is, smartphones don't sell well in Japan (or anywhere else). The iPhone's actual market share in Japan among all cell phones is 4.9%, according to the very same report from MM Research Institute Ltd. quoted for the 72% figure.

Now, mind you, that is slightly better than the iPhone's global market share among cell phones -- which is 3 percent in Q1 2010. (Smartphones sold 54.7 mil units; they're 18.8% of global sales; that yields global sales among total devices of 290.96 mil units; of which Apple sold 8.8 mil.)

Around the world, 97% of the market looks at the iPhone -- and buys something else. In Japan, "only" 95% of all customers buy something else, but it still ain't great.

The iPhone has a smaller market share than Linux. And Steve Jobs has yet to trade in his "reality distortion field" for a "reality clarification field."
libertango: (Default)
So when minimax was doing the bizarre newfangled progressive scan mac snow crash last week, I noticed the video cord and its adapter were hanging loosely on the back of the machine. Mind you, plugging it in solidly didn't appear to have any effect, but still.

So today I received and have plugged in a new DisplayPort-to-DVI cable. It's half the length, needs no adapter, and is generally less clutter.

We'll see if it forestalls any more snow crashes. Since it was a $10 part, wouldn't that be amusing.
libertango: (Default)
Minimax just did a another snow crash.

It still does that about every 4-6 weeks, so nothing new there.

What was new this time was, it did it progressively while I was working on the machine. I saw what looked like transparent horizontal bands of the TV-like snow; then the whole desktop was mildly transparently "snowy" while the band of most snow continued to jump around the screen; then the whole thing went to flat-out snow.

JWMA.

Intuition

Jan. 15th, 2010 01:15 pm
libertango: (Default)
This here Macintosh runs an operating system officially known as Mac OS X Snow Leopard.

Here's my question: When you read that line, did you pronounce it to yourself as "O-S-X" (that is, each letter individually), or "O-S-Ten"?

Turns out this is much like "sci-fi" vs "SF." Hoi polloi pronounce it "O-S-X"; cognoscenti, "O-S-Ten."

My point? Well, just like the company that sells software they claim can accurately predict trends -- like, whether one is a terrorist -- but still isn't able to manage to accurately predict how many will park at their building every day... Well, how much does it say about one's ability to make interfaces that are "intuitive" when one has to constantly correct the pronunciation the unfamiliar public intuitively applies to your product? You can't get something as simple as text on a page right, but you believe you get something as complex as computer screens right?
libertango: (Default)
Minimax just did a snow crash again.

Not the standard one, though. This time it happened while running Front Row as I was doing the dishes. The screen had gone completely blank, as if the system was trying to run the screensaver. OTOH, I thought the whole point of the album cover flips in Front Row was to inhibit the screensaver -- perhaps I'm wrong.

So, with the screen dark, I pressed Shift to get out of the saver... And then saw snow. As I was sitting there thinking, "Oh, no. Not this again. Now what?" the audio continued to play. Then suddenly, the snow cleared, and I had Front Row's normal screen again. It's the first time I've seen a snow crash clear of its own accord.

AKICOLJ: I ask again, "Now what?" Go ahead and take it back to Apple? Grit my teeth and bear it?

EDITED TO ADD: I just went into Energy Saver in System Preferences, and set both Computer Sleep and Display Sleep to "Never." I also unchecked the "hard disk(s) to sleep when possible" option. ADDING TO THE ADDITION: OK, I've dialed it back a bit from there, but by as little as I can -- 3 hours before sleep.
libertango: (Default)
After giving me a window of 3-5 days to get Minimax back, the Southcenter Apple Store called last night and said it was ready. I've picked it up, and everything appears to be doing well. 1 day turnaround is pretty good.

In an interesting way of setting what the marketing jargon calls a "reference price," they printed up a receipt to let me know this Main Logic Board replacement would have cost $617.81 had the machine not been under warranty. That's about as much as it cost new. No, nobody's trying to sell an Applecare extension, why do you ask?

Now comes the most difficult part of trying to fix an intermittent problem like this: Waiting to see if it goes wrong again, while realizing early success may only be a Black Swan.

Oddest side effect found so far: My serial number isn't in System Profiler any more. It only says,

"Serial Number (system): System Serial#"

Having kept all my receipts, though, I think that'll be OK.

In the Shop

Jan. 7th, 2010 03:43 pm
libertango: (Default)
So I went to the Genius Bar at Southcenter to have my Mac Mini looked at for the snow crash problem. (No, I didn't mention the web form issue. Ach, well.)

Anyway, my expectation was that they'd either a) try to troubleshoot the specific screen saver software, or b) replace the memory chips, since I think the Mac Mini uses shared memory for video.

Nope. They're going to replace the MLB, which is Apple's IBM-like TLA for "main logic board" -- what the rest of the industry calls a motherboard.

{blink}

Well. That's unexpected. In a good way -- it's a more substantive replacement than I thought likely.

That's the good news; that and it's covered by warranty, so no charge. The bad news is, they gave me a 3-5 day turnaround timeframe. On the gripping hand, it's not like I haven't been using [livejournal.com profile] akirlu's PC for months at a stretch lately.

I'd dearly love to see their database for how frequently the problem has come up.
libertango: (Default)
So I've been told many times from the Apple faithful about the snow crash issue, "Hey, just take it in to Apple. You're under warranty. No problem."

Since moving the Mac by the kitchen window (and thus, using the Mac more) I've been seeing snow crashes more often. So I finally went and made an appointment for the Southcenter Genius Bar for Thursday.

One of the things they have as part of the form is a Comment section. "Tell us why you're coming in." So I start writing, with a pointer to the YouTube video of the Mac snow crash, and I begin saying how I've observed it only when waking up from "sleep," and not "live" while an app is running, and...

...and suddenly the screen refreshes. Apparently I'd reached the character limit for the Comments field. Did they tell me of such a limit? No. Did it just stop and say I'd hit the limit? No. Did I have a chance to give a full report, and maybe help the poor schlub whom I'm going to be venting on come the appointment do his or her job? Nope, nope, all that would be too respectful of both the customer's time and the employee's time. Plus, when I go to Apple's site and look at "My Reservations" (as in, "My Reservations: Let me tell you them."), guess what doesn't show my comments nor a link to same? So, odds are, I'm going to end up having to explain it all again.

"Just Works My Ass."

Oops.

Apr. 14th, 2002 09:35 pm
libertango: (Default)
I heard an interview with Jeffrey Rosen, who has an article in today's New York Times. The article is called "Silicon Valley's Spy Game", and it's all about how many Valley companies are rearranging their products to be sold as national security and anti-terrorism items.

Prominent among these companies is Oracle. Oracle tends to pitch their databases as great predictive tools -- Amazon can guess which books you'll buy because they track you in an Oracle database, your airline can predict your travel patterns, etc. Now they're trying to sell the idea that they can predict who terrorists are, just by integrating various governmental databases, both at the Federal and local level.

But...

In an anecdote not in the Times article, Rosen told interviewer Terry Gross, on the radio program Fresh Air, how he visited Oracle's headquarters campus one day. Apparently, it's notoriously difficult to find parking there, and the space he finally found was far enough away from the door that he had to walk something like 15 minutes to get to the building.

Here's the big question: If Oracle can't even reliably predict how many people will park at their own building -- which is presumably why they haven't built adequate facilities, and not because, say, Larry Ellison is a cheap bastard who doesn't care about his employees much -- how reliable do you think they'll be at predicting terrorists?

Just a thought.

*^*^*^*

A related in-the-Valley parking anecdote.

Apple also has parking problems, it seems.

Steve Jobs is a guy well known for running late.

Apple, at the time, didn't have assigned parking.

So... One time, the Interim President for Life got into the lot, and everything was full.

He decided, in that ever-so-considerate Jobsian way of his, to park in a handicapped space.

When he returned to his car at the end of the day, he allegedly found a note stuck into his wiper blades:

"Park Different"

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